Exceeding expectations at every step.
As a network of leading mobile repair specialists, Rapid Repair Network is renowned for its high-quality workmanship and exceptional customer care. All our staff share a commitment to delivering excellence and honouring our promises, ensuring a top-tier service throughout the repair process.
Market leading repairs.
At Rapid Repair Network, we are committed to delivering exceptional service every time a customer interacts with us. We listen carefully and do our best to assist in any way possible, whether that’s conveniently booking in a repair or changing a technician’s visit date. Additionally to our service pledge, we employ knowledgeable and experienced technicians who can provide expert advice when on-site.
Arrange appointments at times that suit you wherever possible.
Keep you updated with timely information.
Aim to arrive on time, calling ahead if we are delayed.
Show identification upon arrival.
Inform you as soon as possible if changes to an appointment are required or if work cannot be completed.
Listening to Feedback.
We closely monitor, track, and manage repairs, using NPS (Net Promoter Score) metrics to gauge customer satisfaction. By doing so, we can identify areas for improvement, ensure we consistently deliver a positive experience that exceeds expectations, and build stronger relationships. We score highly on service and repair.
96%
Would use our services again
94%
Rated our repair quality as 5 stars*
96%
Rated the professionalism of technicians as 5 stars*