You can reschedule your repair appointment by calling us directly on 01675 223114 or using our website forms. If you need to make any changes, please contact us as soon as possible to secure the earliest available slot.
How do I upload images of my vehicle damage?
You can easily upload images of your vehicle’s damage using our Rapid Repair Network app. This app is sent to you via text message once your vehicle is confirmed for a repair with us. Simply follow the on-screen instructions to take clear photos from different angles. This helps us assess whether your repair qualifies for a same-day fix and speeds up the process.
Can my vehicle be repaired on the same day?
Our AI-powered system assesses your repair needs based on the uploaded images. If your vehicle qualifies for a same-day repair, we will confirm a convenient slot with you.
What types of repairs do you cover?
We specialise in cosmetic and minor accident damage, including dents, scratches, scuffs, and parts replacement.
Where will my repair take place?
Your vehicle will be repaired by a mobile technician at your preferred location. We will confirm the best option with you when booking.
How long will the repair take?
All repairs are completed on the same-day. If a longer repair is required, we’ll keep you updated every step of the way.
Will I get updates on my repair progress?
We provide regular updates via SMS and email before the repair date. If you have any questions on your repair, please contact 01675 223114 or using our website forms.
Do I need to inform my insurance company on completion?
No, we handle everything directly with your insurer. Once your claim is approved, we take care of the repair process, so you don’t have to worry about the details.
Is my repair guaranteed?
Yes, all repairs carried out through Rapid Repair Network come with a warranty, ensuring high-quality workmanship and peace of mind. We provide a lifetime vehicle ownership guarantee on all repairs.
What should I do if I have any issues after my repair?
If you experience any concerns after your repair, please contact our support team on 01675 223114 or through the website directly. We are committed to ensuring your satisfaction.
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Equality Craftmanship
Accredited for Peace of Mind.
Rapid Repair Network proudly holds BSI 10125 and PAS2060 certifications, reflecting our commitment to quality and sustainability. We continuously invest in new technologies, refine our processes, and implement innovative strategies to exceed customer expectations. By eliminating conflicts and embracing fresh thinking, we provide the seamless, reliable service our customers and partners deserve.
