Supporting your policyholders
By choosing Rapid Repair Network, insurers can be confident that their policyholders receive industry-leading service, seamless communication, and the fastest possible resolution to their customers’ vehicle repair needs. Our innovative approach and cutting-edge technology ensures the best process for repairs.
Benefits to your customers
Our mobile vehicle repair service provides policyholders with ultimate convenience, eliminating the need for workshop visits and reducing overall claim costs. With a higher first-time fix rate and faster turnaround, policyholder satisfaction is significantly improved when using Rapid Repair Network.
Benefit 1
Improve customer satisfaction
Our AI-powered software assesses repair eligibility in real-time, identifying same-day repairs where possible, increasing convenience and satisfaction for policyholders.
Benefit 2
Reduce claim cycle time
Our rapid booking response, combined with intelligent job allocation, minimises delays and ensures vehicles are back on the road sooner.
Benefit 3
Simplified repair process
Our same-day repair services reduce key-to-key times and lower repair costs to the insurer. There’s no need for courtesy cars with our service.
Benefit 4
Reduce claims cost and enhance value
Our partnerships with leading technology providers drive efficiency, while our mobile repair service further lowers costs by eliminating unnecessary vehicle movement and workshop overheads.
Benefit 5
Fight against fraudulent activity
Working with our AI software developers, we are developing validation tools help detect inconsistencies, protecting insurers from unnecessary claims and financial loss.
Benefit 6
Protect insurer reputation
Reliable service and positive customer experiences enhance brand trust and loyalty, ensuring insurers maintain a strong market standing.
Benefit 7
Improve stakeholder communication
Our integrated technology enhances transparency for all parties, from first notice of loss to repair completion, keeping insurers, our repairer network, and policyholders in sync.
Benefit 8
Reduce complaints, escalations, and dissatisfaction
Regular automated updates and human support keep policyholders informed at every stage, ensuring a smooth, frustration-free experience.
Benefit 9
Minimise disruption to internal operations
We make integration with existing insurer and accident management companies platforms very straight forward, reducing complexity for internal teams while improving customer service outcomes.
Accredited for Peace of Mind.
Rapid Repair Network proudly holds BSI 10125 and PAS2060 certifications, reflecting our commitment to quality and sustainability. We continuously invest in new technologies, refine our processes, and implement innovative strategies to exceed customer expectations. By eliminating conflicts and embracing fresh thinking, we provide the seamless, reliable service our customers and partners deserve.
People and infrastructure you can trust.
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